Role & Responsibilities.
The role of Business Development Manager is largely a telesales-focused position; therefore you will:
- Maintain and develop relationships with new and existing customers via outbound telephone calls and emails
- Use the CRM system to effectively manage your customers and leads
- Respond to inbound leads via phone and email
- Provide outstanding customer service and ensure all leads are followed up on a regular basis via email or phone.
- Present quotes to customers whom you have engaged with
- Achieve the KPI’s and sales targets which are set out by management
- Organise and manage workload
- Work in a team environment, where advice/ideas are discussed between each other, building a strong platform for future sales
- Taking part in meeting sessions for the benefit of yourself and the sales team
